Shipping policy
Thank you for visiting and shopping with us! Below are the terms and conditions that make up our Shipping Policy.
1. Delivery Timeframes
We work hard to process and deliver your order as quickly as possible. Estimated delivery times are as follows:
- Processing Time: 1–2 business days
- Shipping Time: 3–7 business days
- Estimated Delivery: Approximately 4–9 business days
Please note: Orders are not processed, shipped, or delivered on weekends or holidays. Delivery times may occasionally be affected by customs processing, carrier delays, or other unforeseen circumstances.
2. Shipping Destinations
We currently ship to customers in the following regions:
- North America
- Western Europe
- Oceania
3. Shipping Restrictions
At this time, we only ship to the destinations listed in the Shipping Destinations section above.
Orders placed with shipping addresses outside of our supported shipping destinations cannot be fulfilled and will be canceled and refunded.
4. Order Tracking
Once your order has been shipped, you'll receive a shipment confirmation email containing your tracking number. Tracking information usually becomes available within 48–72 hours after the package has been handed to the shipping carrier.
5. Customs, Duties & Taxes
Customers are responsible for any customs duties, import taxes, tariffs, or other fees that may apply to international orders. These charges are determined by your country's customs authority and are not included in your order total.
6. Incorrect Shipping Address
Please carefully review your shipping address before placing your order. Because orders begin processing quickly, we may be unable to make changes once an order has been placed. We are not responsible for packages that are delayed, lost, or returned due to an incorrect or incomplete shipping address provided at checkout.